Job Title: Administrative Assistant- Driver
Reports To: Training & Development Manager
FLSA Status: Non-Exempt
SUMMARY
The Administrative Assistant must have excellent customer service and must be outcome-oriented. The ability to work in a fast pace environment with strong attention to detail is essential. In addition, the Administrative Assistant must exhibit top-notch soft skills, including excellent verbal and written communication skills, resiliency in the face of difficulties, initiative, a professional demeanor, and leadership abilities. Being organized and managing multiple priorities efficiently is especially critical for this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Performs clerical duties including, but not limited to faxing, photocopying, mailing, scanning, data entry, and maintaining electronic and hard-copy filing system.
- Timely resolution of issues while upholding the culture of customer service of Cascade Management, Inc.
- Prepares and modifies documents including reports, drafts, memos, and emails.
- Manage projects as determined for a variety of departments within the Cascade corporate office relating to policy manuals, year-end reporting, database maintenance.
- Answers calls from clients, field staff, and residents regarding inquiries.
- Strong ability to work with all departments and staff within said departments to promote the mission, vision, and values of Cascade Management, Inc.
- Schedules and coordinates meetings, appointments, and travel arrangements as requested.
- Handles extensive and sensitive confidential information.
- Comply with company standards as defined by CMI Policies and Procedures and applicable laws, e.g., Fair Housing, Landlord Tenant, and OSHA.
- Perform special projects, research assignments and other duties as assigned.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities.
TRAVEL REQUIREMENTS
Minimum travel required. 10% or less. Travel as required for in person classes and annual education conferences.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); one to two (1-2) years office experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Drivers License and insurance required.
No professional certificates, licenses, or registrations required.
OTHER QUALIFICATIONS
Ability to operate basic office equipment such as telephones, keyboards, 10 key, photocopier, and fax machine. Must be outcome-oriented and consistently meets deadlines assigned. Must have excellent time management skills. Must have the ability to work in a fast paced environment with strong attention to detail and juggle multiple responsibilities with superb accuracy. Must have strong administrative skills. Must have strong sense of urgency and problem solving skills. Must have excellent organizational skills. Must be highly skilled in Microsoft Suite. Must have high degree of professionalism. Must have exceptional customer service skills, over the phone and in person, with our customers and internal departments. Able to communicate and collaborate across multiple departments and teams.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.